{"id":59248,"date":"2020-12-17T10:15:49","date_gmt":"2020-12-17T10:15:49","guid":{"rendered":"https:\/\/mobiquip.com\/faqs\/"},"modified":"2020-12-17T10:15:49","modified_gmt":"2020-12-17T10:15:49","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mobiquip.com\/nl\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take to charge my scooter or powerchair ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We advise that all scooters and electric wheelchairs receive a minimum of 8 hours charge after every use regardless of how long you have used the scooter or powerchair for.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill the charger turn off when fully charged ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All chargers are fully automatic and will switch themselves off once the battery is fully charged, this is known as trickle charge. Please take into account that chargers can sometimes get hot so we would recommend that you place them on a hard surface whilst the charger is in operation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use any charger ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We recommend that you only use the charger that is supplied with the equipment that you purchase from MobiQuip. Using a different charger may cause damage to your equipment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use a scooter or powerchair in the rain ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes your equipment can be used in the rain as the units are sealed. In more severe conditions such as storms, ice or snow then it is advisable for safety reasons that the equipment is not used.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes MobiQuip offer annual servicing ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

MobiQuip do offer annual servicing, the cost of this may vary depending the type of equipment you own. We recommend that you call the MobiQuip Team on\u00a00800 118 2625<\/span>\u00a0<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you sell spare parts ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

MobiQuip do sell spare parts, we have a choice of new and used parts. We order new parts from the manufacturer and used parts are kept in stock but subject to availability.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does my warranty last for ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All goods are supplied with 12 months parts and labour warranty, for more information regarding our warranties then please\u00a0click here<\/a>.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I extend my warranty ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All goods are supplied with 12 months warranty. Some goods that are subject to our exclusive free delivery, set up and installation will also receive a parts and labour warranty. At the point of purchase you will be provided with the relevant warranty information applicable to your purchase.\u00a0Please note that our warranty procedure does not affect your statutory rights.<\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do i pay for my purchase ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You pay at the point of ordering, we accept all major credit and debit cards, PayPal, bacs, bank transfer and cheque payments. Please not that all payments must be cleared before we can dispatch the goods.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is MobiQuips address ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

MobiQuip,<\/p>

The Tower<\/p>

Pera Business Park<\/p>

Nottingham Road<\/p>

Melton Mowbray<\/p>

LE13 0PB<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I qualify for VAT exemption ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you are chronically sick or disabled you may be eligible for VAT exemption.<\/p>

What is meant by chronically sick or disabled?<\/em><\/p>

For the purposes of the VAT relief, you are chronically sick or disabled if:<\/p>